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PRIVACY POLICY

Last updated: October 2025

At NYXERA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from nyxera.shop.

1. Information We Collect

When you visit or make a purchase from nyxera.shop, we may collect:
 
A. Personal Information:
  • Name
  • Billing and shipping address
  • Payment details
  • Email address
  • Phone number
 
B. Automatically Collected Information:

When you browse our website, we automatically collect information about your device, such as:
  • IP address
  • Browser type
  • Time zone
  • Pages visited and time spent on the site
We may use tools such as Google Analytics and Meta Pixel to collect anonymous data for improving user experience and performance.

2. How We Use Your Information

We use your data to:
  • Process and fulfill your orders
  • Communicate with you about your purchase or inquiry
  • Send marketing emails and updates (only if you consent)
  • Improve our website’s design, content, and functionality
  • Detect and prevent fraudulent or unauthorized transactions

3. Sharing Your Information

We share your information only with trusted third parties when necessary:
  • Payment processors (for secure transactions)
  • Shipping providers (for delivery)
  • Analytics services (for performance and marketing optimization)
We do not sell, rent, or trade your personal data to third parties.

4. Cookies

NYXERA.shop uses cookies to enhance your browsing experience. Cookies store small amounts of data that help us remember your preferences, improve performance, and tailor content.
 
You can disable cookies through your browser settings, though some site features may not function properly if you do.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data is securely deleted.

6. Your Rights

You have the right to:
  • Request access to the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to marketing communications at any time
To exercise these rights, please contact info@nyxera.shop.

7. Security

We use SSL encryption and secure payment gateways to protect your personal information during transactions. We continuously monitor and update our systems to ensure your data is handled safely.

8. International Transfers

As NYXERA ships worldwide, your information may be transferred outside your country of residence. All transfers are done securely and in compliance with applicable privacy laws.

9. Governing Law

This Privacy Policy and any related matters are governed by the laws of Lebanon.
Any disputes will be subject to the exclusive jurisdiction of the courts of Beirut, Lebanon.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The latest version will always be available on nyxera.shop.

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